For your service team

JamWaiterThe POS that goes to the table

Floor plan, ordering by guest and course, splitting and payment: your team does it all at the table. The kitchen gets the order instantly, and you see your sales live.

Customer display asking the guest for the payment method
Floor plan in JamWaiter with free, occupied and reserved tables
CHF 40
per month, paid annually, one subscription per venue, not per device
Cancel monthly
no minimum term, your data and setup are kept if you come back
iPad, Android and Sunmi
and as an app on the JamTerminal

Payment the way your guests are used to

  • TWINT
  • Visa
  • Mastercard
  • Apple Pay
  • Google Pay
  • LunchCheck
  • Cash
  • Vouchers

An evening with JamWaiter

From floor plan to paid bill

  1. 01

    The floor plan shows what is going on

    Free, occupied and reserved tables at a glance, by floor and area. Guest names from the reservation appear right at the table.

    Floor plan in JamWaiter
  2. 02

    Order by guest and course

    Every item belongs to a guest and a course. The kitchen gets the ticket grouped, and splitting the bill later takes one tap.

    Order at table 2 in JamWaiter, items grouped by 1st and 2nd course
  3. 03

    Fire courses

    You send the next course when the table is ready. The kitchen sees what needs cooking.

    Kitchen status in JamWaiter with courses and Send course button
  4. 04

    Counter and direct sales

    At the counter, you tap products on coloured tiles and take payment right away, without a table.

    Sales screen in JamWaiter with product tiles by category and order summary

Features

What JamWaiter takes off your service team

  • Personal Dining

    Every guest has their place on the bill

    Items per guest, split by guest and guest blocks on the kitchen ticket. Switch the feature on in OrderAdmin at no extra cost.

    Table order by guest and course
  • Customer display

    The guest sees it too

    A second device shows the order live with the total. The guest chooses how to pay and then sees the receipt.

    Customer display with card, TWINT, cash, voucher, Lunch-Check and crypto
  • Bar, bistro, take-away

    Order Master: the kitchen inside JamWaiter

    Where there is no large kitchen, you do not need a separate screen. Order Master shows every order as a card with its waiting time, and bar and counter tick off item by item.

    Order Master in JamWaiter with drink orders as cards and queue overview
  • Guest profile

    Allergies in view

    Guests with allergies are flagged at the table. If a dish contains an allergen, JamWaiter warns you when ordering.

  • Vouchers

    Sell and redeem

    Sell at the counter, redeem by code, the remaining balance stays on the voucher.

  • Cash

    Cash book and drawer

    Pay-ins, pay-outs and every time the drawer opens, logged continuously and impossible to delete.

  • Bar and lounge

    Several floors, one floor plan

    Restaurant, bar, lounge and terrace as separate areas. Your team filters by its own tables.

    Floor plan of the bar level with counter, lounge and terrace
  • Payment

    Tap to Pay and JamTerminal

    Take payment at the table with JamTerminal or with Tap to Pay via Stripe.

    See JamTerminal

Your assistant on the team

Ask Jonida. Or let her handle it.

Jonida is the assistant in JamWaiter and OrderAdmin. She answers questions about how things work and takes you to the right screen. Now she also gets tasks done: you say what you need, Jonida shows you the change, and nothing is carried out until you confirm.

  • Mark a product as sold out or available again
  • Change prices, including for sizes like 3 dl and 5 dl
  • Confirm reservations, mark them as arrived or no-show
  • Create a new product in the conversation
  • Suggest descriptions and allergens for dishes
Jonida Beta

The tiramisù is finished for today.

Shall I mark the tiramisù as sold out? Confirm and I will make the change.

Confirm

Done. The tiramisù is marked as sold out.

Pricing

One subscription per venue, not per device

JamWaiter can be cancelled monthly. Paying in advance makes it cheaper.

See all pricing

Prices in CHF. JamTerminals are free with a minimum of six months' use.

  • Monthly

    CHF 49

    per month, cancel any time to the end of the month

  • Annual

    CHF 40

    per month, paid one year in advance

  • Two years

    CHF 35

    per month, paid two years in advance

How it fits together

JamWaiter is at the centre

  1. GuestsJamOrder

    order themselves via QR code

  2. ServiceJamWaiter

    takes orders, splits and takes payment

  3. KitchenKitchen display

    works through the orders

  4. PaymentJamTerminal

    card and TWINT at the table

  5. Back officeOrderAdmin

    menu, team and reports

Which devices does JamWaiter run on?

On iPad, on Android tablets and smartphones, on Sunmi devices and as an app on the JamTerminal.

Do I pay per device?

No. There is one subscription per venue, not per device.

Is there a minimum term?

No. You can cancel JamWaiter at any time to the end of the month. If you come back later, your data and setup are kept.

Does JamWaiter work without internet?

JamWaiter needs a connection. That is why smartphones and JamTerminals come with a SIM card, and printers can too if you wish.

Demo

See Jamatu for yourself

In our demo you click your way through the floor plan, courses and payment all the way to the end-of-day closing. Once you sign up, we activate your access.

  • Free and with no obligation
  • In your browser, no installation

Access to the demo

We only use your details for the demo and to contact you about it.

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