Is Jamatu always cheaper than Lightspeed?
For the software, in most cases, and the gap grows with every device because we bill per venue. For transactions it can look different depending on the payment method. That is why we work through your case with both quotes.
Why don't you state a percentage?
Because a flat figure would be misleading in either direction. The rate depends on how your guests pay and how much goes through the POS. What we firmly commit to: no fixed fee per receipt, and a rate that is in your quote before you sign.
What are Lightspeed's card fees?
Lightspeed does not publish rates for Switzerland; they are in the quote. For reference: with CHF 40'000 in card sales a month, every 0.1 % of rate costs CHF 480 a year, and every 10 centimes of fixed fee per payment costs CHF 1'200 a year at 1'000 payments. We charge no fixed fee per receipt. Bring your statement and we will put our rate next to it.
Do I need new hardware?
Not necessarily. JamWaiter runs on iPad, Android devices and Sunmi. We provide the JamTerminal for POS and card payments free of charge, with at least six months of use.
What happens if I pause or cancel?
The subscription can be cancelled at the end of any month, with no minimum term. If you come back later, your menu, items and settings are still there.
Who sets up Lightspeed in Switzerland?
In Switzerland, advice, installation, training and support are handled by partners such as Vendomat, a Lightspeed Diamond Partner. Prices for this are not public; they are added in the quote. With us there is no reseller in between: setup and training are free, and support comes around the clock directly from Jamatu.
Who is Lightspeed a better fit for?
For benchmarks and tasks, in retail and for large chains. If that is central for you, Lightspeed is a good fit. For everything else, we are happy to work through your case.