For guests and back office

VouchersSell at the counter, online and by payment link

Vouchers are built into JamWaiter and OrderAdmin. You sell them at the till, guests buy them on your website, and they are redeemed by code, even across several visits. No add-on module and no extra charge.

Voucher widget: choose an amount, preview of the voucher for CHF 50
No extra charge
part of JamWaiter and OrderAdmin
Three ways
at the counter, on your website, by payment link
Partial redemption
the remaining balance stays on the voucher

Selling

Three ways to sell a voucher

Wherever a voucher is sold, it ends up in the same system and is redeemed at the till in the same way.

  • On your website

    Guests buy online

    In the widget, the guest chooses an amount and a message and pays through your payment provider. They receive the voucher as a PDF by email. You will find the embed code in OrderAdmin.

    Buying a voucher online: amount, recipient and payment in three steps
  • At the counter

    Sell it like any other item

    In JamWaiter, choose the amount, add a name and message, and take payment. The guest receives the voucher as a QR code, printed or by email.

  • By payment link

    For requests by phone or email

    From a contact in OrderAdmin. The code and PDF are sent once payment is made, on a chosen day if you like.

  • Gift or goodwill

    Issue without a sale

    In OrderAdmin you issue vouchers as a gift or as a goodwill gesture.

Redemption and overview

From redemption to closing

  • Redeem by code

    Scan or type in the code. If only part is redeemed, the remaining balance stays on the voucher.

  • All vouchers at a glance

    In OrderAdmin you see every voucher with its status. You can cancel it or send it again.

  • Know the open amounts

    A report shows how much voucher credit is still outstanding, with export to Excel.

  • Correct in the daily closing

    No VAT is due when the voucher is sold, it is taxed on redemption. Voucher sales appear in the daily closing separately from revenue.

Working together

Who does what with vouchers

  1. ServiceJamWaiter

    sells at the counter and redeems codes

  2. GuestsVouchers

    buy on your website

  3. Back officeOrderAdmin

    overview, payment links and report

Does the voucher feature cost extra?

No. Vouchers are part of JamWaiter and OrderAdmin, with no add-on module and no extra charge.

Can a voucher be redeemed over several visits?

Yes. If only part is redeemed, the remaining balance stays on the voucher.

How does the guest receive the voucher?

At the counter as a QR code, printed or by email. Vouchers bought online arrive as a PDF by email.

Can I sell vouchers on my website?

Yes, with the voucher widget. You will find the embed code in OrderAdmin, and payment goes through your payment provider.

How are vouchers booked?

No VAT is due when the voucher is sold, it is taxed on redemption. In the daily closing, voucher sales appear separately from revenue.

Demo

See Jamatu for yourself

In our demo you click your way through the floor plan, courses and payment all the way to the end-of-day closing. Once you sign up, we activate your access.

  • Free and with no obligation
  • In your browser, no installation

Access to the demo

We only use your details for the demo and to contact you about it.

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