Comparison

Jamatu or orderbird. One price for all devices, with AI in everyday work.

With orderbird, every additional device needs its own licence, and guests cannot order for themselves. Jamatu is one subscription per venue, with QR ordering, pickup, delivery and room service, plus the assistant Jonida.

  • CHF 35 a month per venue
  • Payment terminal free of charge
  • No fixed fee per receipt
  • No minimum term

The JamWaiter demo runs right in your browser, no sign-up needed. The login details are already filled in, so you are in the POS in two clicks.

In brief

Two systems, two starting points

For a comparison to be worth anything, first a fair description of both.

Jamatu

Built for Swiss hospitality

From the canton of Zurich, for restaurants, bars, cafés, hotels, take-aways and canteens. POS on a tablet, a smartphone or the JamTerminal, self-ordering by QR code and at the kiosk, kitchen display and receipt printing, plus the assistant Jonida.

Billing is per venue. Whether one POS is running or five devices are out on the floor, the price stays the same. We provide the payment terminal free of charge, there is no fixed fee per receipt, and the subscription can be cancelled monthly.

orderbird

The well-known iPad POS from Berlin

Founded in Berlin in 2011, part of the Nexi Group since 2022, with over 17'000 customers in Germany, Austria and Switzerland by its own account. POS on iPad and iPhone, mobile order taking, table plan, card payments, reports in MY orderbird and a reservation system as an add-on.

Billing is per device on a 12-month term. Prices, terminal and card rates for Switzerland are public, and we work through them below.

Honestly, up front

Which system suits whom

The decision is not made on the feature list, but on how your venue works.

Choose Jamatu if

  • you have several devices on the floor and don't want each one to mean another licence
  • you want your guests to order by QR code at the table, in their hotel room, for pickup or for delivery, at no extra cost
  • you want to start without a minimum term instead of committing for 12 months
  • you want to use Android devices or Sunmi as well as the iPad
  • you want a Swiss provider that is reachable around the clock and comes on site

Choose orderbird if

  • you work only with iPad and iPhone and need just one device
  • you want to see the card rates in black and white before any conversation
  • a large provider backed by a payments group matters to you

At a glance

What both publish

Only information published on orderbird.com for Switzerland. Where nothing is published, we say so rather than estimate.

What you needJamatuorderbird
Software per monthCHF 351CHF 79.90 on a 12-month term
Billedper venueper device, each additional licence CHF 49.90 a month
Minimum termnone12 months
Payment terminalfree of charge2Pay Terminal Plus CHF 329
Per transactiondepends on payment method and volume4Maestro and V Pay 0.95 %, other cards 2.5 %
Fixed fee per receiptnonenot published3
TWINT at the POSyesnot published3
DevicesiPad, Android and SunmiiPad and iPhone
Order and pay by QR code at the tableJamOrder, no monthly feenot offered6
Online ordering, pickup and deliveryJamOrder, no monthly feenot offered6
Hotel room service by QR codeJamOrder Hotel Servicenot offered6
Kitchen displayincluded5Tickets to kitchen and bar printers
Self-service kioskJamKiosknot offered6
ReservationsCHF 49 a monthCHF 59 a month
AI assistantJonida, betanot published3
Setup and trainingfree of charge, also on siteOnboarding included
Support24/7 and on site24/7 emergency support
Based inCanton of ZurichBerlin
  1. CHF 35 a month with two years paid in advance (CHF 840), CHF 40 with one year, otherwise CHF 49 a month. One subscription per venue, no minimum term.
  2. No purchase and no monthly rent, with at least six months of use.
  3. orderbird does not publish this on its Swiss pages. Ask for the figures in your quote to complete the comparison.
  4. The rate depends on the payment method and volume and is stated in your quote. We deliberately don't give a flat figure, because depending on your mix it would be misleading in either direction.
  5. Kitchen display (Order Dashboard in OrderAdmin) for the kitchen; for bars and small kitchens, the Order Master directly in JamWaiter.
  6. Not offered on orderbird.com for Switzerland, as of 20 October 2026.

Source orderbird: orderbird.com/ch, pages Preise, Kartenzahlung, Kassensystem and Über uns, accessed on 20 October 2026. The amounts for annual and three-year billing are labelled there as “pro Monat” (per month), which makes no sense as stated, so we only calculate with the monthly price. Source Jamatu: own terms, as of 20 October 2026.

Costs

Three venues, three calculations

We calculate the first year with software and payment terminal, because orderbird publishes both. Since orderbird ties you in for 12 months, we use the annual price for Jamatu. orderbird first, then Jamatu.

  • CHF 808less in the first year

    One device

    A café, one iPad at the counter, card payments through a terminal.

    orderbird 12 × CHF 79.90 plus terminal CHF 329: CHF 1'288 · Jamatu CHF 480, terminal free of charge

  • CHF 2'005less in the first year

    Three devices

    One iPad at the counter, two devices on the floor. With us the price stays the same, because billing is per venue.

    orderbird 12 × (CHF 79.90 plus 2 × CHF 49.90) plus terminal CHF 329: CHF 2'485 · Jamatu CHF 480

  • CHF 928less in the first year

    One device with reservations

    A restaurant with one POS that takes table bookings online.

    orderbird 12 × (CHF 79.90 plus CHF 59) plus terminal CHF 329: CHF 1'996 · Jamatu 12 × (CHF 40 plus CHF 49): CHF 1'068

Costs in CHF, as of 20 October 2026. orderbird at the monthly price on a 12-month term, Pay Terminal Plus for new customers. Jamatu with one year paid in advance (CHF 40 a month), JamTerminal free of charge with at least six months of use. You need an iPad with both; with us, Android devices and Sunmi work too. Reservations cost CHF 59 a month with orderbird, CHF 49 with Jamatu. Setup and training are included with both. Transactions come on top with both.

The difference

Same basic idea, more in the subscription

orderbird relies on the iPad too. The difference lies in what the price includes and how much AI helps out day to day.

  • 01

    AI that pitches in

    Ask Jonida in your own words for today's sales, mark a product as sold out or change a price. She shows you every change first, and nothing is saved until you give the okay.

  • 02

    No manual needed

    A modern interface, made for touch and for people with no time to spare during service. See for yourself: the demo is open in two clicks.

  • 03

    Guests order for themselves

    By QR code at the table, in the hotel room, for pickup or with delivery: that is JamOrder, with no licence, setup or monthly fee. orderbird does not offer this in Switzerland.

  • 04

    One price for all devices

    Whether there is one iPad at the counter or five devices on the floor, the price stays the same. The payment terminal comes with no purchase price from six months of use, and you are not tied in.

A fair comparison

Who orderbird suits

No POS system suits every venue. In these cases, orderbird is a good choice.

  • Public card rates. orderbird lists its card rates for Switzerland on its website. We put the rate in the quote, because it depends on your mix of payment methods.
  • Size and reach. Over 17'000 customers in three countries and the Nexi Group behind it. If you are looking for a large, well-known provider from Germany, you will find it there.

For everyone else: one subscription per venue, everything important included, round-the-clock support from Switzerland. Bring your quote along and we will work through your numbers.

In practice

Venues that work with Jamatu

  • «JamOrder macht die Essensbestellung für unsere Mitarbeiter schnell, einfach und stressfrei!»

    Thomas BreitingerThomas BreitingerHead of Hospitality, Senevita Obstgarten
  • «Mit JamOrder haben wir digitale Effizienz und persönlichen Luxus perfekt kombiniert, ein Gewinn für Gäste und Mitarbeiter!»

    Bardhyl ColiBardhyl ColiDirector, Cresta Palace, Celerina

Switching

What switching really involves

  1. Check your term and devices

    First we check when your 12 months with orderbird end. You can keep using your iPad, JamWaiter runs on it. If switching only pays off later, we will tell you.

  2. Set up your menu together

    We enter items, prices, variants and extras together in one session. An existing menu as a list is all we need to start.

  3. Train your team

    We set up the POS at your venue and train your team. You can try the demo in your browser beforehand.

How much does orderbird cost in Switzerland?

According to orderbird.com, CHF 79.90 a month for one device on a 12-month term, CHF 49.90 a month for each additional device, CHF 59 a month for the reservation system and a one-off CHF 329 for the Pay Terminal Plus. Card payments cost 0.95 % with Maestro and V Pay and 2.5 % with other cards. As of 20 October 2026.

Is Jamatu always cheaper than orderbird?

For the software, in most cases, and the gap grows with every device, because we bill per venue. For transactions, it can look different depending on the payment method. That is why we work through your case with both quotes.

Can orderbird take orders by QR code?

According to orderbird.com, no, as of 20 October 2026: no QR code ordering at the table, no pickup, no delivery, no room service and no self-service kiosk. With us, JamOrder covers all of this, with no licence, setup or monthly fee.

Can I keep using my iPad?

Yes. JamWaiter runs on the iPad, as well as on Android devices and Sunmi. We provide the JamTerminal for POS and card payments free of charge, with at least six months of use.

Who helps me if something goes wrong?

We do, around the clock. Jamatu is based in the canton of Zurich, and if needed, we come by. Setup and training are free of charge, on site too.

What happens if the Wi-Fi goes down?

The JamTerminal and smartphones have a SIM card and keep running over 4G, for ordering and payment. A POS that keeps recording offline does little for payments: card and TWINT usually need a connection anyway.

Who is orderbird a better fit for?

When it comes to publicly listed card rates and the size of the provider. If that is central for you, orderbird is a good fit. For everything else, we are happy to work through your case.

Demo

See Jamatu for yourself

In our demo you click your way through the floor plan, courses and payment all the way to the end-of-day closing. Once you sign up, we activate your access.

  • Free and with no obligation
  • In your browser, no installation

Access to the demo

We only use your details for the demo and to contact you about it.

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