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Comparison

Jamatu or SumUp. With TWINT, built for hospitality.

SumUp is a payment solution with a POS for shops, salons and hospitality; TWINT is missing from its list of payment methods. Jamatu is built for hospitality: with TWINT, table plan, QR ordering, delivery and the assistant Jonida.

  • CHF 35 a month per venue
  • TWINT at the POS
  • Payment terminal free of charge
  • Cancel monthly, no prepayment needed
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In brief

Two systems, two starting points

For a comparison to be worth anything, first a fair description of both.

Jamatu

Built for Swiss hospitality

From the canton of Zurich, for restaurants, bars, cafés, hotels, take-aways and canteens. POS on a tablet, smartphone or JamTerminal, self-ordering by QR code and at the kiosk, kitchen display and ticket printing, plus the assistant Jonida.

Billing is per venue. Whether you run one POS or have five devices out on the floor, the price stays the same. We provide the payment terminal free of charge, there is no fixed fee per receipt, and the subscription can be cancelled monthly.

SumUp

The payment solution with a POS

By its own account in use at more than 4 million businesses, from market stalls to hair salons to cafés. Card terminals from CHF 49, payout on the next working day, cancel any time.

The basic POS is free. Table plan, kitchen printer and QR ordering require Kassensystem Plus at CHF 49 a month. TWINT is not in the list of payment methods.

Honestly, up front

Which system suits whom

The decision isn't made on the feature list but on how your venue works.

Choose Jamatu if

  • your guests want to pay with TWINT
  • you run table service with a table plan and kitchen display, included in the subscription
  • you want guests to order by QR code at the table, for pick-up, for delivery or from their hotel room
  • you want a Swiss provider that is reachable around the clock and comes on site

Choose SumUp if

  • you only take payments, with no table plan, and want no monthly fee
  • a tablet with a card reader is enough for your kiosk
  • you run a shop or salon with an online shop or appointment booking
  • publicly stated card rates and next-day payout matter to you

At a glance

What both publish

Only information shown on sumup.com for Switzerland. Where nothing is published, we say so instead of guessing.

What you needJamatuSumUp
Software per monthCHF 351basic POS free, Kassensystem Plus CHF 49
Table plan and kitchen printerincludedfrom Kassensystem Plus
Payment terminalfree of charge2Solo Lite CHF 49, terminal with printer CHF 169
Per transactiondepends on payment method and volume41.50 % debit, 2.50 % credit; with Zahlungen Plus for CHF 29 a month 0.99 % and 1.99 %
Fixed fee per receiptnonenot published3
TWINTyesnot listed6
Order and pay by QR code at the tableJamOrder, no monthly feeOrder & Pay, only with Kassensystem Plus, plus 2.5 % per order
Online ordering and pick-upJamOrder, no monthly feepre-ordering with pick-up time, from Kassensystem Plus
Delivery with delivery zonesJamOrder, no monthly feenot published3
Hotel room service by QR codeJamOrder Hotel Servicenot published3
Kitchen displayincluded5kitchen display can be connected
Self-service kioskJamKiosk from CHF 2'750, terminal and printer built inCHF 499 plus CHF 59 a month, tablet with separate card reader, printer at extra cost
Table reservationsCHF 49 a monthBookings is appointment booking for salons
AI assistantJonida, betanot published3
Setup and trainingfree of charge, on site toono setup fee
Support24/7 and on sitenot published3
Contractcancel monthlycancel any time, 30-day money-back guarantee
  1. CHF 35 a month when prepaying two years (CHF 840), CHF 40 for one year, otherwise CHF 49 a month. One subscription per venue, no minimum term.
  2. No purchase and no monthly rental, with at least six months of use.
  3. SumUp does not publish this for Switzerland.
  4. The rate depends on payment method and volume and is stated in your quote. We deliberately do not give a flat figure, because depending on your mix it would be misleading in either direction.
  5. Kitchen display (Order Dashboard in OrderAdmin) for the kitchen; for bars and small kitchens, Order Master directly in JamWaiter.
  6. Not listed among the payment methods on sumup.com/de-ch/preise, as of 20.10.2026.

Source SumUp: sumup.com/de-ch, pages Preise, Kassensystem, Order & Pay, Kiosk and Bookings, accessed 20.10.2026. Hardware prices excl. VAT, as SumUp states them; the Order & Pay page gives the price of Kassensystem Plus in euros. Source Jamatu: own terms, as of 20.10.2026.

Costs

What the free POS really costs

A POS without a monthly fee is paid for through the fee on each payment. So first the card fees at the rates SumUp publishes, then software and terminal compared.

  • CHF 9'600in card fees a year with SumUp

    What the free POS costs

    A restaurant with CHF 40'000 in card sales a month, half debit and half credit cards. Over a year the fees cost many times the Kassensystem Plus subscription.

    SumUp 1.50 % debit and 2.50 % credit: CHF 800 a month · with Zahlungen Plus 0.99 % and 1.99 % plus CHF 29: CHF 625 a month

  • CHF 3'000in fees a year on QR orders with SumUp

    Ordering by QR code

    Guests order and pay at the table by QR code, CHF 10'000 a month. With SumUp this only works with Kassensystem Plus, and every order carries 2.5 %.

    SumUp: 2.5 % on CHF 10'000 = CHF 250 a month, plus CHF 49 for Kassensystem Plus · Jamatu: JamOrder with no licence, setup or monthly fee, rate in the quote

  • CHF 277less in the first year

    One year of table service

    A restaurant with table plan, kitchen printer and a terminal with printer.

    SumUp terminal CHF 169 plus 12 × CHF 49 Kassensystem Plus: CHF 757 · Jamatu with annual prepayment CHF 480, terminal free

Costs in CHF, as of 20.10.2026, rates and prices according to sumup.com/de-ch. SumUp hardware excl. VAT; Order & Pay according to sumup.com 2.5 % per transaction, with Kassensystem Plus listed there at €49. We do not give our rate as a flat figure, because it depends on your mix of payment methods: it is in your quote, with no fixed fee per receipt, and we put it right next to your SumUp statement. Without prepayment, Jamatu costs the same as Kassensystem Plus; the difference then lies in the terminal and in what the subscription includes.

Have your SumUp statement compared

The difference

Built for hospitality, not just for payments

SumUp started with the card reader and covers many industries. Jamatu was built from day one for restaurant service, with AI in everyday work.

  • 01

    TWINT at the POS

    Many guests in Switzerland prefer to pay with TWINT. With us that works at the POS and online, plus cards, Apple Pay and Google Pay.

  • 02

    AI that pitches in

    Ask Jonida for today's sales, mark a product as sold out or change a price. She shows you every change first, and nothing is saved until you give the okay.

  • 03

    Guests order themselves

    By QR code at the table, in the hotel room, for pick-up or delivery: that is JamOrder, with no licence, setup or monthly fee. With SumUp, Order & Pay needs a subscription and costs 2.5 % per order.

  • 04

    From Switzerland, around the clock

    Setup and training are free, on site too. Support is available around the clock, and the payment terminal comes with no purchase price from six months of use.

A fair comparison

Who SumUp suits

No POS system suits every venue. In these cases SumUp is a good choice.

  • Taking payments with no monthly fee. If you process few card payments and don't need a table plan, you pay nothing for software with SumUp. You pay through the fee on each payment: the more sales go through cards, the more expensive the free POS becomes.
  • A low-cost kiosk. The SumUp kiosk costs CHF 499 plus CHF 59 a month: a tablet in a stand, the card reader next to it, a printer at extra cost. Our JamKiosk is a self-contained unit with a built-in payment terminal and receipt printer, like the ordering kiosks you know from quick-service chains. That has its price when you buy it.
  • Shops and salons. Online shop, appointment booking for salons and barcodes: for businesses outside hospitality, SumUp covers more.

For everyone else: one subscription per venue, everything important included, round-the-clock support from Switzerland. Bring your quote and we will work through your numbers.

Open the demo in your browser

In practice

Venues that work with Jamatu

  • «JamOrder macht die Essensbestellung für unsere Mitarbeiter schnell, einfach und stressfrei!»

    Thomas BreitingerThomas BreitingerHead of Hotel Services, Senevita Obstgarten

  • «Mit JamOrder haben wir digitale Effizienz und persönlichen Luxus perfekt kombiniert, ein Gewinn für Gäste und Mitarbeiter!»

    Bardhyl ColiBardhyl ColiDirector, Cresta Palace, Celerina

Switching

What switching really involves

  1. Sort out subscription and devices

    SumUp can be cancelled at any time, so switching is quick. We clarify which devices you can keep using and when your Kassensystem Plus ends.

  2. Set up your menu together

    We enter items, prices, variants and extras together in one session. Your existing menu as a list is enough to start from.

  3. Onboard your team

    We set up the POS on site at your venue and introduce your team to it. You can try the demo yourself in your browser beforehand.

Frequently asked questions

What venues ask us

Does SumUp support TWINT?

TWINT is not in the list of payment methods on sumup.com for Switzerland, as of 20.10.2026. With us, guests pay with TWINT at the POS and online, as well as with cards, Apple Pay and Google Pay.

What does SumUp cost in Switzerland?

According to sumup.com, the basic POS is free, and Kassensystem Plus with table plan and kitchen printer costs CHF 49 a month. Terminals cost CHF 49 to 169, card payments 1.50 % with debit and 2.50 % with credit cards, or 0.99 % and 1.99 % with Zahlungen Plus for CHF 29 a month. As of 20.10.2026.

Why is the SumUp POS free?

Because SumUp earns on every payment: 1.50 % with debit and 2.50 % with credit cards. With CHF 40'000 in card sales a month, that is around CHF 9'600 a year. So compare the total cost, not just the subscription price. Our rate is in the quote, with no fixed fee per receipt.

What does Order & Pay cost with SumUp?

According to sumup.com, Order & Pay is only available with Kassensystem Plus for 49 a month, plus 2.5 % on every order. With CHF 10'000 in QR orders a month, that is CHF 250 in fees a month, CHF 3'000 a year. JamOrder has no licence, setup or monthly fee. As of 20.10.2026.

Is Jamatu cheaper than SumUp?

For table-service software, usually yes, because the terminal costs nothing with us and QR ordering, delivery and kitchen display are part of the subscription. But the biggest item is often card fees. That is why we put the rate from our quote next to your SumUp statement and work through your case honestly.

Who helps me when something isn't working?

We do, around the clock. Jamatu is based in the canton of Zurich, and if needed, we come by. Setup and training are free, on site too.

Who is SumUp a better fit for?

For taking payments with no monthly fee, for a low-cost entry into kiosks, for shops and salons, and for publicly stated card rates. If that is central for you, SumUp is a good fit. For everything else, we are happy to work through your case.

Demo

See Jamatu for yourself

In our demo you click your way through the floor plan, courses and payment all the way to the end-of-day closing. Once you sign up, we activate your access.

  • Free and with no obligation
  • In your browser, no installation

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