For guests

JamOrderOrder and pay by QR code

Guests scan the QR code at the table, at the counter or in their room, choose from your menu with photos and pay right in the browser. The order goes straight to the kitchen and bar.

JamOrder in a hotel: room service menu
JamOrder on a phone: deals such as pizza and a soft drink at a discount, with starters below
CHF 0
Monthly fee, no licence or set-up fee
No app
Guests order in their phone's browser
One menu
managed in OrderAdmin, up to date at the table, at the POS and on your website

Payment the way your guests are used to

  • TWINT
  • Visa
  • Mastercard
  • Apple Pay
  • Google Pay
  • LunchCheck
  • Cash
  • Vouchers

One QR code, many situations

How your guests order with JamOrder

  1. 01

    Scan the QR code, the menu opens

    At the table, at the counter or at a stall: the QR code opens your menu with photos and descriptions. No app, no account needed.

    Menu in JamOrder with categories and dishes
  2. 02

    Deals that stand out

    Set menus and deals sit at the top, with the saving shown right next to them. Guests choose and add everything to the basket.

    Deals in JamOrder with the old price struck through and the saving
  3. 03

    Order ahead and collect

    For take-away and cafés: guests order ahead and choose when to collect. You see the order with its pickup time.

    JamOrder asks for the pickup time, with as soon as possible selected
  4. 04

    Room service in hotels

    Guests scan the QR code in their room, choose from the room service menu and order. The room number comes from the QR code. You only ask for name and phone number if you need them.

    Room service menu in JamOrder with a burger meal and risotto

Features

Everything between the scan and the kitchen

  • One catalogue

    Update your menu once, current everywhere

    You manage products, prices and photos in OrderAdmin. JamOrder, JamWaiter and the online menu on your website show the same version instantly.

    Product management in OrderAdmin
  • CHF 0

    Monthly fee

    We charge payments by payment method and volume, with no fixed fee per receipt.

  • Hotel

    Room service via a QR code in the room

    If your hotel delivers itself, the QR code in the room is all it takes. If a partner restaurant takes over, JamOrder asks for name and phone number.

    Room service menu in JamOrder
  • Delivery

    Delivery zones and minimum order

    Zones by postcode, town or address, each with its own delivery fee and minimum order value.

  • Multiple brands

    Restaurant, bar and spa, each with its own look

    Each brand has its own name, colours, logo and its own links for pickup and delivery. All in one account.

    QR code management in OrderAdmin with Inhouse, Hotel Service and Take Away
  • Platforms

    Connect to Uber Eats

    For venues without their own delivery logistics. Other platforms via an interface.

How it connects

Every order knows its way

What guests order in JamOrder runs on the same data as the rest of Jamatu.

  1. GuestsJamOrder

    order and pay by QR code

  2. KitchenKitchen display

    sees every order with timing info

  3. ServiceJamWaiter

    brings the order and takes payment for anything outstanding

  4. Back officeOrderAdmin

    manages the menu and sees everything in reporting

In practice

What venues say about JamOrder

  • «JamOrder hat unseren Bestellprozess revolutioniert, weniger Wartezeit, mehr Komfort für Mitarbeiter und steigende Gästezahlen im Mela Restaurant!»

    Thomas BreitingerThomas BreitingerHead of Hospitality, Senevita Obstgarten
  • «Mit JamOrder läuft unsere Kantine effizienter denn je. Schüler bestellen vorab, vermeiden Wartezeiten und wir sparen wertvolle Ressourcen, ein echter Gewinn!»

    Thomas RiedenerThomas RiedenerHead of Customer Services, Gewerbliche Berufsschule St. Gallen

Do my guests need an app?

No. The QR code opens JamOrder in the phone's browser. Guests order and pay without installing anything or creating an account.

What does JamOrder cost?

JamOrder has no licence, set-up or monthly fee. We charge payments by payment method and volume, with no fixed fee per receipt. The rate is set out in your quote.

Can I offer delivery?

Yes. You set up delivery zones by postcode, town or address, each with its own delivery fee and minimum order value. Without your own logistics, you connect Jamatu to Uber Eats.

Does JamOrder work in hotels?

Yes. For room service, guests scan the QR code in their room and don't need to enter a room number. Whether name and phone number are also requested is set in OrderAdmin.

Demo

See Jamatu for yourself

In our demo you click your way through the floor plan, courses and payment all the way to the end-of-day closing. Once you sign up, we activate your access.

  • Free and with no obligation
  • In your browser, no installation

Access to the demo

We only use your details for the demo and to contact you about it.

Cookie settings

Choose which cookies we may set. You can change your choice at any time via “Cookie settings” in the footer.

NecessaryAlways active

So the website works and remembers your cookie choice. These cannot be switched off.